We are not responsible for last, stolen, or packages shipped to the wrong address. At checkout, please be sure to use the correct shipping address. If USPS is unable to deliver, please contact your local postal service to arrange pick up or delivery. If package is stolen, please contact USPS to file a claim.
Where do you ship?
Currently within the United States.
What are the shipping options?
First class USPS 3-5 business days in the United States.
2 Day Priority USPS - please note USPS does not guarantee 2 day. We are not responsible for 2 day priority packages that do not arrive in 2 days.
If you need a faster shipping option, please contact firstname.lastname@example.org
When will my order ship?
After placing your order, processing takes 1 to 2 business days. As soon as it ships you’ll receive a shipment notification email with a tracking number.
Orders placed over the weekend will not ship until the following week. We ship all orders via USPS.
I am having problems with tracking my order.
Email us at email@example.com, including your order number and tracking number if possible.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email firstname.lastname@example.org as soon as possible.
What if my order is marked delivered but is no where to be found?
If your order has been marked as DELIVERED by USPS and is no where to be found, please email email@example.com as soon as possible.
Returns & Exchanges
What is your return policy?
We do not accept returns, refunds or cancelations on orders at this time, however if your item arrives damaged or incorrect, please contact us below immediately at firstname.lastname@example.org.
What should I do if I received the wrong product?
If your order is incorrect, please contact us below immediately at email@example.com.
**For more FAQS, please visit our FAQ page.